Perspectives

Keeping a long perspective on the journey

I took this photo at a 2019 conference where I focused on FinOps sessions… deja vu?

Deja Vu with AI FinOps

Deja Vu for CIOs. Back in the day we limited resource consumption by turning off lights, turning down the thermostat, etc. on factory floors when you didn’t have a third shift. I spent 10 years in factory automation and robotics so I could see our operations teams managing their spend with utilities — it was…

Innovation Adoption in the Risk-Averse Field of Education

This week at my second ASU+GSV Summit, I had an opportunity to speak with the greatest minds and voices in EdTech. Almost ten years ago I graduated with my PhD in Education where I studied K-12 innovation adoption. With those two circles, ASU+GSV looks like an interesting Venn diagram. AI breaks some of the known…

Turning Women’s History Month into Women’s Future Month

As we come towards the end of Women’s History Month, I am thinking about our neighborhood team trivia night. Far from trivial. What female scientist won two Nobel prizes in different disciplines? Our trivia team, worked from “that lady who studied radioactivity” to the correct answer, Marie Curie. The team members have diverse backgrounds, hailing…

Build your personal brand while building your community.

Branding and community An article in Wired Magazine about branding and community made me think about personal branding. Does the idea of “personal branding” make you shudder? Think of it as being a trusted advisor to others in your field. Rule 1. Take part in your community. Trin Basra, executive creative director at Sparks, “When…

Management looks different in an AI world.

From this Economist article, we can see trends 📉 in technology *management* roles. No need for managers 🤖, but we very much need *leaders*. Build your *change leadership* 💡 skills. We’ve been working on AI use cases for the last 18 months that drive customer engagement, increase operational efficiency and allow us to provide scalable…

Opportunities and Challenges in Adopting an Enterprise Agile Framework

Frameworks give us a recipe to follow while allowing customization to suit our needs. In my third implementation of a large-scale change from more traditional project management to more agile product and service delivery, I see while each experience has been different – the reasons for change and the frameworks used – the transformations faced…

Thanks Henry

You don’t have to be a visual learner to be a fan of the Gantt chart. It visually shows to your stakeholders how your project has tasks assigned to responsible people with due dates. From executives to individual contributors, your stakeholders can see the task durations and dependencies. They can point out the milestones on…

What’s in your bizarch toolbox?

Business architects analyze their company’s business goals and strategic initiatives, and then develop the capability models needed to operate the organization. TOGAF details the inputs, activities, outputs and application of business architecture. My favorite work products are the capability maps, value stream maps, and organizational accountability frameworks. My top three tools in my business architecture…

Address the friction in your work

Resistance to change is a natural phenomenon — it’s friction! When we want to make changes, we tend to resist that change and slip back to our old ways. Consider starting a diet or kicking off a project or sliding a book across a table — we want to return to our original state. How…

Follow the sun in global operations

Managing infrastructure in a global business with 24x7x365 availability is not just about watching SLA performance.  Continuously improve systems, follow the sun in your support models, and leverage industry frameworks to keep your systems flying. And let’s not forget about good design, architecture and testing…

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